About This Quote
The future of organizations has amazing digital traits such as customer-centricity, empathy, and participation. Today most organizations are like the one in the quote. They depend on the customer to be the center of their business. At the same time, they work with employees to make sure employees feel like they are part of the company. They also focus on creating a culture where employees feel like they can make an impact on their work
Source: Change Insight: Change As An Ongoing Capability To Fuel Digital Transformation
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